Prior to installing this hot-fix please reboot the Veeam server to clear any locks on the Veeam services and when the reboot is done, please stop all the Veeam services and apply the hot-fix.Īfter installing the hotfix, start the Veeam services. You can check this under Help | About in Veeam Backup & Replication console. More Information Please confirm you are running version 9.5.0.823 prior to installing this hotfix. zip file to that locationĪlternatively, you can disable Virtual Synthetics on the Data Domain system until EMC issues firmware update addressing the issue. Rename the DLL in C:\Program Files\Veeam\Backup and Replication\Backup to have _old in the nameģ.
To obtain the hotfix, please click here (you need to be logged in to download the hotfix).Ģ. Solution Veeam has produced a hotfix that works around DD OS bug by changing the sequence of file operations in the Backup Copy job. Data Domain garbage collection is typically scheduled to run weekly, however the customer may configure it to run more frequently. Cause Backup Copy job retention processing overlapping with the DD Clean process (garbage collection) may result in data loss due to Data Domain erroneously processing file that is still in use by the Veeam job. Challenge Backup Copy job retention processing overlapping with the DD Clean process (garbage collection) may result in data loss.
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